General practitioner4.7· 333 reviews

Baptist Primary Care - Bartram Park

Jacksonville, Florida

Baptist Primary Care - Bartram Park in Jacksonville, FL offers expert general practitioner services at 13720 Old St Augustine Rd Ste 1. Call +1 904-288-5550 for quality healthcare.

Guest rating
4.7/ 5
Reviews
333
Category
General practitioner
City
Jacksonville
Usual hours
8 AM–5 PM

About Baptist Primary Care - Bartram Park

Baptist Primary Care - Bartram Park offers top-notch general practitioner services in Jacksonville, FL. The dedicated team focuses on high-quality patient care, ensuring that each visit is personalized to meet individual needs. This clinic is known for its friendly atmosphere and professional service.

The clinic is located at 13720 Old St Augustine Rd Ste 1, Jacksonville, FL 32258. It operates Monday through Friday from 8 AM to 5 PM and remains closed on weekends. Patients appreciate the efficient appointment booking system. A dedicated staff welcomes every patient, making visits pleasant from check-in to check-out. The team at Baptist Primary Care includes knowledgeable doctors and nurses. Their expertise ensures effective treatment and care. Walking in feels comfortable, and you can see how much the staff enjoys their work. This creates a warm, inviting environment for all patients. With insurance options accepted, it makes accessing care easier for everyone.

What guests say about Baptist Primary Care - Bartram Park

Guests often praise

Staff members are professional and personable. Doctors spend quality time with patients and never rush through appointments. The clinic maintains a high standard of cleanliness.

Appointment scheduling is simple and systematic. Patients feel valued and cared for during visits.

Worth knowing

Some patients mentioned minor wait times during peak hours. Limited hours may not accommodate everyone’s schedule. Occasionally, booking follow-ups can be tricky.

Best for

Patients looking for a caring and thorough primary care physician. Families seeking a professional and friendly healthcare environment.

Individuals needing regular check-ups and preventive care. Those who appreciate personalized, attentive service from staff and doctors.

What Patients Say

Patients consistently express satisfaction with their experiences at Baptist Primary Care - Bartram Park. The staff, including doctors and nurses, are described as knowledgeable and proficient. Many patients feel they receive exceptional care and individualized attention during appointments.

Dr. Sastre is often highlighted for his thoroughness and kindness. Many reviews note how he spends adequate time with patients, addressing all concerns. This level of attention fosters a strong sense of trust among individuals who see him regularly.

Communication is a strong suit for the entire team. Patients feel informed about their health conditions and treatment options. From initial check-in to exit, the staff are apparent in their commitment to open dialogue and patient care.

Cleanliness and organization also leave a positive impression on visitors. The environment feels welcoming and well-maintained. Patients appreciate a tidy space that adds to their overall comfort and confidence in the services offered.

In summary, Baptist Primary Care - Bartram Park stands out for its dedicated staff and comprehensive care approach. Many patients feel supported, making this clinic a preferred choice for primary care needs. Overall, it’s a place where individuals feel valued and cared for.

What Baptist Primary Care - Bartram Park offers

Services, accessibility, payments and more, grouped as the place lists them.

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible toilet

Opening hours

When Baptist Primary Care - Bartram Park is open during the week.

Opening hours
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed
Call for information+1 904-288-5550
ContactWhatsApp · Website

Hours can change on holidays. Call ahead to be sure.

Before Your Visit

Baptist Primary Care - Bartram Park operates Monday to Friday from 8 AM to 5 PM. It's essential to plan your visit during these hours. Walk-ins are welcomed, but appointments ensure quicker service. Try to arrive a few minutes early.

Parking is straightforward with a designated wheelchair-accessible car park right next to the entrance. Accessibility features include wheelchair-accessible bathrooms, so everyone can visit comfortably.

The clinic is located at 13720 Old St Augustine Rd Ste 1, Jacksonville, FL 32258. It's easy to access from various parts of the city. Public transport options are available, but driving may be the most convenient.

Payments can be handled with a variety of methods. Baptist Primary Care works with many insurance plans, making it easier for you to receive care. It’s best to confirm your plan with them before your visit.

Upon arrival, you can expect a warm reception from the staff. The check-in process is efficient, allowing for a smooth experience. Be prepared for a friendly atmosphere as the team is known for being personable.

How to get there

Address

13720 Old St Augustine Rd Ste 1, Jacksonville, FL 32258, United States

Photos of Baptist Primary Care - Bartram Park

Reviews of Baptist Primary Care - Bartram Park

What recent visitors say, and how the ratings add up.

4.7/ 5

Based on 333 reviews

Rating distribution

  • 591%
  • 42%
  • 30%
  • 22%
  • 15%
  • ronbradley23232026-09-17

    Baptist Primary Care at Bartram Park is run very professionally. The have a very efficient appointment booking system. The staff and doctors are very personable. The nurses and doctors are knowledgeable and proficient and the prescription and referral system is also effective. They are also on my insurance plan.

  • Linda T.2026-06-12

    I have been a patient of Dr sastre for years!! I love his staff and I could not ask for a better Dr. I try to follow what he says I am 78 yrs old and have n very good health. He and his office are superior I have complete confidence that n them.

  • Vee R.2026-05-31

    Dr Sastre is so kind, always spends whatever time is needed with me, giving me the level of information I need, and never makes me feel rushed. The entire staff from check-in to check-out is great, you can tell they like working there.

Show all reviews (9)
  • LuAnn A.2026-05-21

    Dr Ricci is a fantastic doctor. I have been going to her for 20 years. She listens and works with you on your health. You will finally have a doctor that you will love.

  • Pat C.2026-05-15

    I believe Dr Sastre in my life of moving n going to different drs he is the best and explains everything to you and goes over your blood work results etc. Very caring

  • Sandy D.2026-05-01

    Dr. Sastre is the absolute best primary Dr I have ever had! Always so thorough and thoughtful!

  • Sally O.2026-04-27

    Dr Sastre is the best! He listens and goes over all your blood work. He makes recommendations and never is in a hurry. He truly cares<br>I would give him 10 stars.

  • Chris L.2026-03-28

    Friendly, patient, and competent staff - and Dr. Sastre is outstanding. He truly listens, has a vast knowledge of medicine, and makes sensible and realistic recommendations based on my specific needs. Thanks to the entire Baptist Primary Care team!

  • Kristin S.2026-04-19

    Dr. Sastre is amazing. He came to my appointment prepared with facts and suggestions. Plus, his calm demeanor put me at ease. I can’t recommend Dr. Sastre and the entire staff highly enough. They are the best!

How Baptist Primary Care - Bartram Park scores

Scored out of 10 from what reviewers say. Topics they do not mention are left out.

  • Quality of care10/10
  • Staff friendliness10/10
  • Communication10/10
  • Appointment scheduling9/10
  • Billing and insurance10/10

Frequently asked questions

What services does Baptist Primary Care - Bartram Park offer?

Baptist Primary Care - Bartram Park provides high-quality general practitioner services. The dedicated team caters to your individual healthcare needs.

How can I make an appointment?

Patients can use the efficient appointment booking system at Baptist Primary Care - Bartram Park. Walk-in appointments may also be available, but it's best to call ahead.

What are the opening hours?

Baptist Primary Care - Bartram Park is open Monday to Friday from 8 AM to 5 PM. They are closed on Saturdays and Sundays.

Where is Baptist Primary Care - Bartram Park located?

The facility is located at 13720 Old St Augustine Rd Ste 1, Jacksonville, FL 32258. It's easily accessible for local residents.

What should I know about insurance and payments?

Baptist Primary Care - Bartram Park accepts various insurance plans. Please contact them directly to confirm if your insurance is accepted and inquire about payment options.